Fortitude Logistics Messaging Privacy Policy

Fortitude Logistics LLC (doing business as Fortitude Logistics) ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Fortitude Logistics collects and uses information about you when you opt in to receive SMS messages from us.

Data We Collect

When you opt in to receive SMS messages, we collect:

  • Your name
  • Your phone number
  • Consent to send SMS messages

How We Use Your Data

We use your information to:

  • Operate our business
  • Send you the SMS messages you've opted in to receive

Data Sharing

  • Customer data is not shared with third parties for promotional or marketing purposes.
  • Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Messaging Program Terms and Conditions

  1. Messaging Program: The messaging program may consist of general customer care messaging to answer questions and provide support to customers, and/or marketing messaging that includes discount codes, special deals, or texts promoting our products or services, depending on which program(s) you opt in to. We will only send content you have explicitly signed up to receive through our opt-in process. Messages will be sent from (833) 424-6848.
  2. Opt-Out Instructions: You can cancel the SMS service at any time by texting STOP to the phone number from which you received messages. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, simply sign up as you did the first time, and we will start sending SMS messages to you again.
  3. Help and Support: If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or contact us directly at [email protected].
  4. Carrier Liability: Carriers are not liable for delayed or undelivered messages.
  5. Message and Data Rates: Message and data rates may apply to any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, please contact your wireless provider.
  6. Privacy Questions: If you have any questions regarding privacy, please review the privacy policy details contained on this page or contact us at [email protected].